Frequently asked questions

No. WMG Health offers direct-access testing, you can book any panel online or by phone without a GP referral. Our own GMC-registered clinicians will review your results and flag anything that needs attention.

Yes. Same-day appointments are usually available at our Harley Street clinic. We recommend booking by 11am for a same-day slot. Call us on 020 3239 3378 or use our online booking.

Blood draw appointments typically take 10–15 minutes. You will be seen by one of our doctors in a private clinical room. There is no waiting around.

Our clinic is at 134 Harley Street, London, W1G 7JY, part of the Westminster Medical Group premises. Nearest tube stations are Regent's Park (Bakerloo line) and Bond Street (Central/Jubilee lines).

Yes, you can book on behalf of a family member or partner. Please ensure the person attending provides their own identification at the appointment.

Turnaround varies by panel and is shown on each panel page. The General Wellness panel returns within 2 hours of your appointment. Most hair, pre-transplant, and hormone panels return within 4 hours. The DHT and androgen component of the hormone panels, and the Testosterone Panel, return within 24 hours. The BBV Screen has a standard 2 working day turnaround with an urgent 2-hour option on request. The Scarring Alopecia histopathology report takes 7 days. You will be notified by email as soon as your results are ready in your secure patient portal.

Results are delivered to your secure patient portal, accessible via the link in your confirmation email. You can also request a printed summary at your appointment.

Yes. Every set of results is reviewed and annotated by a GMC-registered doctor before they are released to you. You receive a personalised report with plain-language interpretation, not just a table of numbers.

If any marker falls significantly outside the reference range, our clinical team will contact you directly, usually the same day the results are ready, with a clear written interpretation and recommended next steps. For hair loss and pre-transplant patients, a follow-up consultation with our hair specialists can be arranged promptly. For findings outside hair health (general wellness, hormone, or BBV results), we recommend taking the results to your GP or relevant specialist for ongoing care.

Absolutely. Your results report is in a standard clinical format and can be shared with your GP or any other healthcare provider. Many patients find that having private results helps them have more informed conversations with their NHS clinician.

No. None of our current panels (Hair Health, Hormone Testing, or Health Screening) require fasting. For testosterone tests we do recommend a morning appointment (before 11am) for the most accurate reading, but you can eat and drink normally beforehand.

Please bring a form of photo ID. If you are taking any regular medications or supplements, bring a list, this helps our clinician contextualise your results accurately.

Yes. We use UKAS-accredited UK laboratories for all our testing. This is the gold standard of laboratory accreditation in the UK and ensures your results meet the highest standards of accuracy and reliability.

In many cases, yes. Call our team on 020 3239 3378 to discuss bespoke panel requirements. Our clinicians are happy to advise on the most appropriate markers for your specific health concerns.

Every panel price includes your appointment, blood draw by a trained phlebotomist or GMC-registered clinician, laboratory processing at a UKAS-accredited facility, clinical review of your results by a GMC-registered doctor, and a personalised results report. There are no hidden fees.

Payment is taken at the time of booking. We accept all major credit and debit cards. We do not currently accept NHS vouchers or standard health insurance for diagnostic tests, but some private health insurance policies do cover our services.

Yes, specifically for hair loss and hair restoration. Results from our Hair Loss Essentials, Advanced Hair & Hormone, and Pre-Transplant panels can be reviewed in a follow-up consultation with one of our hair specialists, which is particularly useful before starting medical treatment (finasteride, minoxidil, PRP) or planning a transplant. For our general wellness, hormone, and BBV panels, results come with a written clinical interpretation from a GMC-registered doctor; for ongoing care or further investigation of those findings we recommend taking the report to your GP or a relevant specialist.